Delivery & Return
Free delivery and installation available on orders above LE 3999
Delivery Options Overview
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Delivery and Installation
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Standard delivery Get within 7 working days |
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|---|---|
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Delivery and Installation for orders above 3999 LE |
Free |
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Standard Delivery Fees |
From LE 150 |
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Standard Installation Fees |
From LE 500 |
Refunds and Returns
The murals we send you are made just for you, the way you want them.
Whilst we carefully check all products before packing and despatching them to you, if you receive a wallpaper mural that is either incorrect or damaged, you can return these products to us for a replacement, free of charge.
As the wallpaper murals are custom-made to your order, you cannot get a refund by simply changing your mind.
Please contact our customer services team for full details: +2 01013010673
Important Notes:
Please get in touch with our customer services team about the item you wish to return within 30 days of receipt of the item.
Once our team have confirmed that the product can be returned for replacement or refund, you will be asked to return your wallsauce.com products to us in its original undamaged packaging with your full contact details within 30 days of receipt of your item.
Any refunds made will be by crediting the original debit/credit card used to make the original purchase.
We are unable to make refunds for incorrectly measured walls, and we accept no responsibility for defective installation, nor will we accept any consequential loss.
It is the customers' responsibility to check the product on receipt and before hanging to a wall surface. We are unable to offer any refunds resulting from the incorrect hanging of your products.
FAQs
Installation and Care
Our murals are designed for easy installation. You are responsible for installing your mural. We will print and send the mural to you, complete with instructions on how to install your wall mural. Check out our installation guide for more information.
Yes we do! You can order a sample of your chosen design. Simply head to your favorite design and contact us through WhatsApp number and we'll help you out! Please note that samples are not to scale. The sample you see online is exactly how you will receive it.
It is very important to ensure that your wall is ready for a wall mural. Correct preparation will result in an easier, more straight-forward installation so that your wall mural will correctly adhere to the wall. Adequate preparation will also mean that in the future, removing your wall mural will be as trouble free as possible. Please ensure that your wall is correctly primed and sealed before hanging your wall mural. For more details see our page - How To Install.
All of our murals arrive on a roll. The roll will contain your panels. Carefully cut along the dotted cut marks for each panel and lay them out flat.
Before installing your wallpaper, you should draw a straight guideline down the wall by using a spirit level and pencil. This will allow you to line up your first panel straight. From here, you can continue butting up panels to ensure straight wallpaper.
This rarely happens, however, we are able to print individual panels if required. If this happens to you, please contact our team for assistance and we will be happy to help.
